IN MEMORY FAQS

Yes. Funeral donations can be added to a Hero Fund whether you've already set one up or create one after the funeral. 

If you've already registered or paid in the collection, just let us know and we'll make sure the donations are allocated to your Hero Fund and included in your fundraising total. 

Please complete the below form if you have any further questions.

Funeral Collection form

A Hero Fund is a free, online tribute page you can set up in memory of your loved one. Find out more, visit our Hero Funds page.   

You can pay in your collection by phone, online or by cheque. Call our Supporter Care Team on 0300 303 9888, donate online via our Donate in Memory page, or send a cheque to Help for Heroes, 14 Parkers Close, Downton Business Centre, Downton, Salisbury, SP5 3RB. 

Please include your loved one's name (and, if applicable, the organiser or funeral director's name) so we can record your donation correctly.

Yes, if possible. Letting us know about your collection helps us track donations, ensure they're recorded in memory of your loved one, and provide an accurate fundraising total for you.

Setting a fundraising target is completely optional. Many people find it helps motivate them and encourages support from friends and family, but you can raise as much or as little as you like, in your own time. The only exception is some challenge events, which may have a minimum fundraising target that will be clearly explained when you register.

We kindly ask that you don’t send cash donations through the post. If you’re given cash gifts by family and friends, please contact our Supporter Care Team on 0300 3030 9888, or email supporter.care@helpforheroes.org.uk, and they’ll be able to help. 

Yes. Here are a few ways you can fundraise online

Hero Funds

Create a personalised Hero Fund remembrance page to collect donations and sponsorship in memory of your loved one. You can track your fundraising and see every contribution added to your total. For more information, visit our Hero Funds page or call 0300 303 9888.

Facebook Fundraisers

Create a fundraiser and select Help for Heroes Official as your chosen charity. Include your loved one’s name in the title or description so supporters know who you're remembering. To ensure donations are recorded in memory and receive an acknowledgement, contact our Supporter Care team on 0300 303 9888 or supporter.care@helpforheroes.org.uk.

JustGiving

Set up a memorial or fundraising page and mark it as in memory of your loved one. If you'd like donations to be recognised as in memory and receive an acknowledgement, please contact our Supporter Care team on 0300 303 9888 or supporter.care@helpforheroes.org.uk.

Yes, you can make a monthly gift in memory here - donate in memory 

Yes. If you're a UK taxpayer, Gift Aid lets us claim an extra 25p for every £1 donated at no extra cost to you.

When donating online or using a Hero Fund donation form, simply complete the Gift Aid declaration to add it to your personal donation.

Gift Aid cannot be claimed on:

• Donations made on behalf of a group
• Raffles and auctions
• Collections, unless individual donors complete a Gift Aid declaration

For more information contact our Supporter Care team on 0300 303 9888 or supporter.care@helpforheroes.org.uk.

Funeral directors, celebrants and faith leaders will usually ask if you'd like to request charitable donations instead of flowers. They may suggest contacting your chosen charity directly, using an online memorial platform, or creating a remembrance page like Hero Funds. If you need help setting this up, don't hesitate to ask a friend, relative or your funeral director.

If you'd like to collect donations for Help for Heroes, our Supporter Care Team can help you register your collection and provide funeral collection envelopes. Email supporter.care@helpforheroes.org.uk or call 0300 303 9888.

Once your collection or fundraising page is set up, share the details with family and friends, and include your chosen charity in any funeral notices or community announcements.

Every in memory gift is as precious and unique as the person it remembers. Whether you choose to hold a collection, organise an event, leave a gift in your Will or make a personal donation on special days; we’re honoured to help you remember your hero in your way.

We hope the other pages in our Give in Memory section will give you some ideas of ways to commemorate your loved one, and we’re always happy to listen to your fundraising ideas and help in any way we can.

It’s entirely up to you to say how you’d like friends and family to pay tribute. Afterall, you knew your loved one best. Did they love flowers and dream of being surrounded by floral tributes? Or did they think the money could be put to another use? Only you will know.

These days, many funeral notices stipulate “family flowers only” and the next of kin asks everyone else to contribute to a favourite charity. In that way, a balance can be struck between the passing beauty of the family’s bouquets and the lasting good done in the deceased’s name and memory

When someone has died, their next of kin may ask family and friends to donate to a charity in their memory.

This may be a charity that the deceased themself supported, an organisation that helped them or a loved one, or perhaps a cause that reflects their life and values.

These gifts are usually known as ‘in memory’ donations but they may also be described as ‘in memoriam’, ‘in honour’, ‘remembrance’, ‘tribute’ or ‘memorial’ donations. 

Unless you’ve signed up for an organised event with a pre-set target, you don’t need to worry. We know it’s not easy to fundraise and every donation really does help our wounded veterans and their families.

A memorial service takes place after the funeral, often months but sometimes even years after the person being remembered has passed.

For some, this offers an opportunity to bring people together after the initial shock of a loved one’s death has passed. For others it can provide a chance to share memories with people who couldn’t make the funeral; perhaps because they live overseas or because coronavirus pandemic restrictions prevented them from doing so.

Memorial events don’t have to fit a religious or cultural template in the same way that funerals often do. They can be whatever you want them to be; whether formal or informal, humorous, poignant, relaxed or active (coronavirus restrictions permitting, of course). Many families like to arrange something that reflects their loved one’s personality and interests, but it’s really up to you.

Memorial events and collections are also a positive way to mark special occasions such anniversaries, or to feel your loved one is involved and remembered during milestone family moments such as weddings and at Christmas. Indeed, couples sometimes request in memory donations in lieu of wedding presents as a touching tribute to a family member or friend whose absence is felt deeply on their special day.    

To organise a memorial collection, please call our Supporter Care Team on 0300 303 9888 or email supporter.care@helpforheroes.org.uk.