If you are a veteran, family member or if you worked alongside the UK military and you need our support, visit our Get Support pages. You could also email us at getsupport@helpforheroes.org.uk or fill in our enquiry form below.
If you'd like to help us support veterans and their families, visit our Give Support pages.
Get in touch
If you have a question, feedback or suggestion, we'd love to hear from you.
Write to us
Help for Heroes
Unit 14 Parkers Close
Downton Business Centre
Salisbury
Wiltshire
SP5 3RB
Phone us
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If you'd like to help us support veterans and their families, call us on 0300 303 9888 - Monday to Friday, 9am - 5pm. Calls to this number are charged at your standard network rate.
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For Shop orders and queries call 01725 514144 or visit the shop online
Email us
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If you want to help us support veterans email: fundraise@helpforheroes.org.uk
We're also on hand to respond to any questions you pose on our Facebook pages and Twitter account. Follow us on these channels for news and updates from around the Charity.
Enquiry Form
FEEDBACK AND COMPLAINTS
We always do our best to get things right first time. If something has gone wrong, please let us know so we can put it right.
Most problems can be resolved by your Key Worker or Case Manager if you have one, or by calling our Supporter Care team.
If you want to make a formal complaint we have processes to deal with these.
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If you are a supporter and would like to make a complaint, please visit our Supporter Complaints page.
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If you are a veteran and would like to make a complaint, please visit our Beneficiary Complaints page.
PRESS ENQUIRIES
For press enquiries email PressOffice@helpforheroes.org.uk and a member of the team will respond as soon as possible.
Supporter Care Charter
Our Supporter Care Charter explains our Supporter Care Team's dedication to ensuring your enquiries are met with an excellent level of service.