If you are a veteran, family member or if you worked alongside the UK military and you need our support, visit our Get help pages. You could also email us at getsupport@helpforheroes.org.uk or fill in our enquiry form below. If you'd like to help us support veterans and their families by donating, fundraising or volunteering, visit our Give Support pages.
Write to us
Help for Heroes
Unit 14 Parkers Close
Downton Business Centre
Salisbury
Wiltshire
SP5 3RB
Phone us
If you'd like to help us support veterans and their families, call us on 0300 303 9888 - Monday to Friday, 9am - 5pm. Calls to this number are charged at your standard network rate.
Email us
If you want to help us support veterans email fundraise@helpforheroes.org.uk.
We're also on hand to respond to any questions you pose on our Facebook pages and X (formerly Twitter) account. Follow us on these channels for news and updates from around the Charity.
For Shop orders and queries visit our shop online or email us at shop@helpforheroes.org.uk.
Office Open Hours
Our Head Office in Downton is open Tuesday - Thursday 9:00am - 4:30pm (ex public holidays).
Feedback and complaints
We always do our best to get things right first time. If something has gone wrong, please let us know so we can put it right.
Most problems can be resolved by your Key Worker or Case Manager if you have one, or by calling our Supporter Care team.
If you want to make a formal complaint please visit our Complaints page.
Press enquiries
For press enquiries plese visit our Press Office page.