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Frequently asked Fundraising Questions

Fundraising is exciting, energetic and lots of fun but it can seem daunting when you’re organising your own fundraising event. There will be things you need to think about, from getting the right event insurance to how you pay in your money.

In this section, you will find lots of information and guidance to help you and to ensure you get the most out of your charity fundraiser. 

We have answered our supporters’ most frequently asked questions below and have split the section into pre and post-event information which you may find helpful.

If you have any other questions please contact our Supporter Care Team on 0300 303 9888 or email

And don’t forget, once you've decided on your fundraiser, please do tell us about it so that we can support you all the way.



Congratulations on completing your Help for Heroes fundraiser, and thank you so much for 'doing your bit'!

Here is all the information you need to pay in the money you've raised.

We can't thank you enough for getting involved and becoming a part of Team Help for Heroes. We hope you enjoyed fundraising for our Heroes; if you have any feedback, we'd love to hear from you. Just send an email to

We may not be able to prevent our Heroes being injured, but together we can help them get better.