In crisis? Find out how you can get urgent support

If you need support urgently or outside of our working hours, please don’t hesitate to contact

SAMARITANS

Freephone their national helpline on 116 123 (24/7) to access confidential emotional support for feelings of distress, despair or suicidal thoughts

SHOUT

A crisis text support service for people in the military community who are struggling and need immediate support to get through a crisis. Text CONTACT to 85258. #TextCONTACT85258

NHS 111

To access medical help fast but when it’s not a 999 emergency, telephone 111 (available 24 hours). To access information from the NHS on conditions, treatments, local services and healthy living, visit the NHS website.

COMBAT STRESS

For urgent psychological support, please call 0800 1381619.

SHELTER

For urgent housing support, please call 0808 800 4444.

Living with an injury, illness, or long-term health condition can make daily life challenging, but you're not alone. Our team of nurses and occupational therapists can help you find ways to feel more comfortable, boost your independence, and improve your overall quality of life.


How we can help

We can support you with the physical challenges you’re facing, whether your injury or illness happened while you were serving or afterwards.

Does walking and movement cause pain? Maybe you’re having difficulty hearing or sleeping. Perhaps certain sensations (like sounds, touch, and smell) feel overwhelming.

Whatever physical challenges you face, we can help you get the support and equipment you need to help manage your illness or injury.

Understanding your needs

Many of our nurses and occupational therapists are veterans themselves. They’ll work with you to create a healthcare plan that’s right for you, which could include -

  • Helping you manage your condition so you can improve your daily life.
  • Explaining your diagnosis, medication, and treatment options.
  • Supporting routines to ease conditions such as fatigue, chronic pain, and poor sleep.
  • Finding grants or funding for home adaptations.
  • Helping you get funding for specialist medical equipment, like leg braces.
man in garden with his dog and a help for heroes nurse
Community based support - Help for Heroes

am I eligible for support?

We offer physical health support to veterans, reservists, and people who worked under UK command. You don’t have to have served in a conflict, and your condition doesn't have to be service-related. It’s never too late to ask for support.

How to get help

All you need to do is complete our Get Help form. You can do this online, or call our friendly helpline team on 0300 303 9888, they’ll be happy to help you complete it.

Ask for help

Once we’ve received your form, we’ll get in touch to understand what’s going on. Then one of our team will arrange to meet you at home, or set up a phone or video call to get things started. 

Other types of support

SUPPORT FOR VERY SERIOUSLY INJURED VETERANS

Medical advances mean more veterans survive injuries that were once fatal.

That means some now live with serious conditions needing specialist 24-hour care for life. We provide that care, and we’ll always be there for them.

The eligibility criteria for this level of support differ from those of the wider charity, but please get in touch so we can assess your needs. Even if this isn't the right match, we can still support you in many other ways.

Veteran Equip

Veteran Equip is our free online tool, designed to help you find equipment to make everyday tasks easier. Simply select the challenge you're facing, answer a few quick questions, and you'll get a personalised report with tailored advice and product suggestions.

Get started

Get help

We can help with more than your physical health. If you feel anxious, stressed, or lonely, are having money troubles, or need support with housing or applying for benefits, just get in touch.

If you are new to Help for Heroes, you'll need to go through our Get Help process. You can complete the online form or call our friendly helpline team on 0300 303 9888.

Our helpline is available Monday to Friday, 9am - 5 pm. Calls are charged at your standard network rate.

Submit a form

other ways we can help

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