• Thriving Beyond The Battlefield Campaign
    • We’ve launched a three-year campaign to raise £17 million in three years to provide a lifetime of support to our Very Seriously Injured (VSI) veterans. Life-changing injuries that are unimaginably hard to live with, physically and psychologically.

      They will need specialist care and support 24 hours of every day for the rest of their lives.

    • We plan to raise the £17 million through generous donations from private philanthropists, charitable trusts and foundations, and companies.

    • The total cost of lifelong support is estimated at £28.4 million. This is based on an average lifetime care cost of £1.5 million for each veteran. We will be funding all support and fundraising costs associated with this campaign, estimated at £3.6 million. A further £7.8 million will be generated from investment returns on the donations raised. This will go directly into the care programme itself. That means, we need to raise £17 million to give this special group of people the care they need and deserve.

      Every monetary gift and support offered to this campaign will be ring-fenced and go directly to support very seriously injured veterans and their families

    • Restricted funds are donations given to Help for Heroes or funds raised for a particular purpose and can only be used for that purpose. A legal restriction is created, and the funds may not be used for any other purpose and the donation will be held as a restricted fund. The VSI funding will be accounted for and separately reported on in the Help for Heroes accounts and annual report submitted to the Charity Commission and Companies House.

      Should we raise more than the amount required to fund VSI support then the monies raised would be used in line with our charitable objects.

      Donors are reminded that a request to restrict their gift must accompany the gift and cannot be made after the donation. Our Donation Form includes this information.

    • The Campaign Board (the Board) will take active ownership of the £17 million fundraising target and use their influence to help us to secure high value strategic funding partnerships and major gifts from individuals, Trusts & Foundations and companies. 

      The Board will lead us to partnerships up to a value of £3 million over the three-year fundraising campaign period. It is anticipated that much of this activity will focus on engagement with funders through one-to-one meetings and small events.

    • Our Very Seriously Injured (VSI) network is there to support any veteran who sustained a life-limiting physical and/or mental health illness/injury during, or as a result of military service, which led to a Medical Discharge.

      The VSI network will also encompass any reserve forces personnel who as a result of military service sustained injuries/illness whilst on active duty resulting in inability to continue to work.

    • When we launched our VSI network, we supported five Very Seriously Injured veterans. We now work with 28 (as of September 2023). This number is continuing to grow.

      We support some of the country’s most seriously injured veterans. Young men and women who suffered complex, life-changing injuries such as lost limbs, eyesight, severe brain injury, or paralysis. Life-changing injuries that are unimaginably hard to live with, physically and psychologically.

      We don’t have a maximum number we have agreed to support and will do whatever we can to meet the needs of those eligible for VSI support. The type of support needed, and the intensity will be fluid so we will work flexibly to manage the resources and funding that we have. Support is not always high level and high cost; some veterans will have times when their support in decreased as they have a period of stability. The high cost is likely to be incurred when there is a new admission to the network, a break down in support family/care or a deterioration in clinical presentation.

    • Anyone who refers into the charity for VSI support is visited by one of our Nurses or Occupational Therapists (OT) who would complete the VSI matrix; a clinical tool that looks at function, mobility, cognition, ability to live independently and activities of daily living. This would identify whether someone meets the threshold for eligibility and there will be a professional discussion with the VSI team and the Nurse/OT where eligibility would be agreed and the VSI network will take over the case.

    • Where someone is assessed as not eligible for the VSI network, they would still be able to receive a high level of professional support from our Clinical Services and the wider charity. We would have open and honest discussions with the reasons for them not being eligible for the specific support of the VSI network with reassurances on the support that is available to them.

      Where someone may have an injury or condition where they may deteriorate, we will identify that they may be eligible for support from the VSI network in the future and will monitor this as they remain under the support of Veterans Clinical Services. The matrix tool should make it clear cut whether someone is eligible or not – however if needed each case will be discussed on a case-by-case basis with final decision on eligibility made by Head of Clinical Services.

      We recognise that all injuries/illness can have a profound effect on people’s day-to-day life. Not being eligible for this specific network of support does not diminish that daily struggle of those living with illness/injury.

    • PA support helps someone be as independent as possible in all aspects of life. Washing and dressing, managing medication, help with household and domestic tasks, such as cleaning and laundry, are all vital aspects of this support. It can also help a veteran participate in social and leisure activities, helping them to feel part of their local community once again. 

      Physiotherapy is vital in ensuring our veterans reach their optimum physical health after injury. Our Physiotherapists help to restore movement and function when someone is affected by injury, illness or disability. In comparison, the NHS only offers self-led physiotherapy as a minimum intervention.  

      Occupational Therapy & Rehabilitation Assistance Occupational therapists (OTs) plan, deliver and evaluate OT interventions and overall person centred, holistic support to facilitate the recovery of veterans with long-term health conditions. OTs focus on promoting independence to lead fulfilling lives through client-centred care.  

      Accessing the Community This service is vital for veterans to overcome barriers accessing their local community. It helps them combat isolation and loneliness, as well as participate once again in the world around them. This can involve additional carer costs and expenses associated with activities (e.g., providing accommodation and travel for people supporting our veterans to attend events such as Remembrance at the Cenotaph).   

      Speech & Language Therapy Neurological problems (such as brain injury) can result in difficulties with muscle function, speech, language, swallowing and social communication. Speech and Language Therapists provide personalised treatment plans tailored to a veteran’s specific needs and abilities. The type of treatment given will depend on many factors including the underlying cause of the neurological problem, the severity, and the area of the nervous system which has been affected.  

      Case Management Working in collaboration with a veteran, our case managers help to assess, plan, implement, co-ordinate, monitor and evaluate the options and services required to meet an individual’s health, social care, educational and employment needs. By making sure a veteran has tailored support, our case managers help improve people’s quality of life.   

       Expert Dietician support can be game-changing for a Very Seriously Injured veteran. Neuro and trauma specialist dieticians assist veterans with weight management, neuro fatigue and swallowing risks to ensure they can eat the right foods safely.  

      Specialist Adaptive Equipment NHS funding in this area is limited. We provide equipment that helps overcome the barriers of high-level complex needs in and outside a veteran’s home. Whether this enables better movement, accessibility, or independence – specialist equipment has the power to greatly improve a veteran’s quality of life.  

      Adaptions Many home improvements are not covered by disability funds such as wheelchair lifts to move between floors independently. Or improving access to a garden with ramps and wheelchair friendly pathways. Our support can help provide these and more. 

      Grants Some of our Very Seriously Injured are dependent on specialist equipment – such as ventilators, oxygen concentrators, hoists, or wheelchairs, all of which are powered by electricity 24-hours a day. Others live with health conditions, such as spinal injury or amputations, that require careful temperature regulation, because they cannot maintain their body temperature themselves due to their injuries. 

    • We do not know how many VSI veterans are being cared for by elderly parents/carers and receiving no support – but we are aware they will be out there. We would like to undertake further research into this and identify the best way to reach them. We are also aware this number will increase in years to come as parents caring for those seriously injured in the Iraq/Afghan conflicts enter old age.

      For example, one VSI veteran is cared for by his elderly parents who have been his main carers since he was injured in the early 90s. They have declined help previously but in a recent home visit (September 2023) admitted they are struggling, and we are in the process of supporting them in this area. We have another veteran who was referred for support for the first time this year and had been cared for by his parents since his injury, again in the 90s; they only reached out for help after his mother broke her hip whilst trying to transfer him. He is now living in a Nursing Home.

    • Emotional and fellowship support remains available to family members after their loved ones have died. We piloted specific end-of-life support that is now used by our wider Clinical Services team as well. The exact support will be personal to the family, but can include:

      • Emotional Support during the end-of-life period
      • Hand casting – so the family/partner can continue to hold their loved one's hand
      • Fingerprint jewellery
      • A candle
      • A reflection or memory box

      We will also explore funding for counselling (whether privately or via Hidden Wounds).

    • They are medically discharged from the Armed Forces. Our NHS is under huge pressures as it struggles to deal with the effects of finite resources and long waiting lists. These veterans simply can’t rely on the State for all the support they need. 

      The level of tailored and coordinated care we provide is unique and isn’t available to these veterans anywhere else. The care and support we’re providing is changing lives. Veterans who were plateauing, or even regressing, are now making progress that no-one thought possible. We need to continue giving our veterans the best.

      The government/NHS set up the Integrated Personal Commissioning for Veterans framework (IPC4V), a personalised care approach for members of the Armed Forces who have complex and enduring conditions – however the eligibility for this is very specific and they must be put on the pathway prior to discharge. The NHS will work to get the veteran to what they perceive as ‘the best state possible’, working alongside specialities and with multi-agency meetings to discuss when a veteran should be discharged from a pathway.

      The NHS does not have the provision for lifetime rehabilitation and support (this is not only down to the huge financial implications but also due to the amount of speciality clinicians and their workload). Many of the veterans thrive beyond their NHS predicted rehabilitation level due to the specific tailored support Help for Heroes offers - this is unreasonable to expect from the NHS.

    • In September 2020 we made the decision to not operate out of three of the Recovery Centres for the foreseeable future, while intending to trial a return to face-to-face delivery at Tedworth House when Covid-19 restrictions allowed. We entered negotiations with the MOD and, in March 2021, reached an agreement where all four Help for Heroes Recovery Centres will be operated and funded by the MOD for the following 12 months.  Recovery Centres continue to be part of the journey for wounded serving personnel, improving their recovery pathway, as the MOD takes on responsibility for the centres. This honours the original purpose of the centres.

      This agreement means we can direct our funds to fully focus on supporting veterans and their families in the best way possible for them. All our services and support priorities remain the same, to enable recovery progression, choice and independence for wounded veterans. All services continue, with those that were delivered at a Recovery Centre changing to an in-community delivery model. We are continuing negotiations with the MOD around the full transfer of responsibility for these Recovery Centres to the MOD longer term, as part of the Defence Recovery Capability.

      Our 2022/2023 Annual Report shows a much-reduced deficit of approx. £1.5m.

    • The simplest way is to complete our Thriving Beyond the Battlefield Campaign Donation Form and either email or post it to us. 

      You can also make a donation by 

      Bank Transfer 

      You can make a donation over the counter in any branch of Lloyds or by bank transfer to our Lloyds account (note, residents of Scotland, please use Bank of Scotland): 

      Account: ‘Help for Heroes’ 

      Sort Code: 30-90-21 

      Account Number: 03524452 

      Note: Please email us at fundraise@helpforheroes.org.uk using our Donation Form to notify us you have made a donation, attaching a copy of the bank receipt so we can match this to our bank records. By using the Donation form you can also consent to your donation being restricted funding and complete the Gift Aid declaration at the same time! 


      You can post cheques, made payable to 'Help for Heroes’ to Help for Heroes - Donations, 14 Parkers Close, Downton, Salisbury, SP5 3RB.  

      Please complete and include our Donation Form with your cheque so we have your consent to your donation being restricted and your Gift Aid declaration. 

    • Gift Aid is a simple way to increase the value of a donation to charity.  If you are a UK taxpayer, the charity could claim 25p on every £1 donated from the Government at no extra cost to you. 

      Gift Aid can only be claimed on personal donations, not from companies or groups.

      You can complete a Gift Aid declaration when you make a donation, if the amount of UK income tax or capital gains tax you’ve paid in any tax year (from 6th April on year to 5 April the next) covers the amount of tax we will reclaim on your donations.

      We do advise you seek information and advice from your tax advisors about tax advantages and planning on major gifts.

      • Commission an independent review of the medical discharge process
      • Disregard War Pensions and Armed Forces Compensation Scheme as income from benefits and pensions
      • End the practice of amputees having to undergo multiple Work Capability and Personal Independence Payments Reassessments
      • Add chronic pain as a condition within the Armed Forces Compensation Scheme tariffs
      • Establish a compensation scheme for nuclear test veterans and their families 
      • Reinstate long-term funding for the Veterans' Hearing Loss Fund
      • Abolish application fees for indefinite leave to remain for all non-UK citizens who have served in the UK Armed Forces for four years and their dependent family members
      • Resettle all eligible family members of Afghan Locally Employed Civilians who have not arrived in the UK by the end of 2024
      • Establish a financial compensation scheme for LGBT+ veterans who were wrongfully discharged prior to the pre-2000 ban on homosexuality in the Armed Forces 
      • Commit to maintain the Office for Veteran Affairs headed by the cabinet-attending minister
      • Extend the scope of the Armed Forces Covenant in law
    • From day one we’ve been identifying and addressing some big unmet needs within the Armed Forces community. Our founders very quickly realised that due to the sheer numbers of badly wounded troops returning from Iraq and Afghanistan there was simply no way they could all get the care and support they needed. So, they did something about it. And that’s what we’ve been doing ever since. Identifying the problem, creating an innovative solution, and making it happen.

    • The Charity was set up in 2007, when young men and women were returning from the wars in Iraq and Afghanistan with horrific injuries. After surviving these injuries, the care waiting for them wasn't good enough. So, Bryn Parry CBE, Emma Parry OBE, and a small group of people, set up the Charity to give veterans and their families the support they need and deserve. From the start, the British public has been incredibly generous. So far, we have changed the lives of more than 30,000 people*.

      *As of July 2023.

    • We help anyone who has served in the British Armed Forces. No matter where or when they served, or how long for. We support people who served in the Regular and Reserve branches of the military.

      When a veteran is finding life tough, it affects those around them. That’s why we support families and loved ones too.

      We also support people who have worked alongside the British Armed Forces. For example, since 2016 we have been helping people from Afghanistan who worked as translators with the UK military. We support their families too.

    • Our mission is to help all individuals in the Armed Forces community to live well after military service.

      Our teams help people in a range of ways including with their physical and mental health, wellbeing and with welfare issues. We help people on their healthcare journeys. Our team of nurses, occupational therapists and medical advisors help people get the right information, treatment, and support to improve their health.

      We have a mental health service for veterans and families. This gives people access to one-to-one therapy sessions.

      Our Recovery College provides free courses and self-help guides to give people life skills and knowledge to help them live independently and to be happy and healthy.

      We provide grant funding to pay for items and support if people are finding life difficult due to an injury, illness or poor mental health. For example, we can help pay for adaptations to people’s homes to help them get into and around their property, and to live comfortably. We can help with the costs of medical devices, such as a leg brace or wheelchair.

      If someone has complex or multiple needs, we can assign them a case manager to co-ordinate their support. They will work with the individual to draw up a recovery plan specific for them, and make sure it is meeting all their needs. Case managers can help people with a wide range of issues, such as housing, dealing with debt, or applying for benefits or a War Pension.

      Our free sport and social events tackle loneliness and isolation among the veteran community and enhance individuals' wellbeing.

      We work with people in their homes and communities across the UK, as well as through video and telephone calls.

    • Help for Heroes is a registered Charity in England and Wales (number 1120920) and Scotland (SCO44984).

      Help for Heroes is also a company limited by Guarantee Registered in England and Wales under number 6363256.

    • Since Help for Heroes began we have built many successful partnerships across both fundraising and delivery, partnerships have always been fundamental to our strategy. As the charity has evolved so have our partnerships, the kind of partnerships we need and what we deliver. Our High Value Partnerships team is led by Louise Arnold and is made up of an experienced team who secure partnerships and major gifts from companies, organisational funders and philanthropists. We have a record of strong Partner management which has meant our existing partners have supported us for a number of years; St James Place, Cotton Traders, Goldman Sachs and the Armed Forces Covenant Trust are among our existing funding partners and donors raising over £1m each year. We are now working towards substantially increasing the amount we raise in this area by increasing the number of partners we have to fund major areas of our work and are particularly focussed on securing transformational, high impact partnerships which will enable a step change in long term, sustainable support for veterans and the armed forces community that is so needed.