News / Coronavirus Information and...
Thursday 19 March 2020

Coronavirus Information and Guidance for Help for Heroes Supporters

Posted by: Help For Heroes

As coronavirus (COVID-19) continues to present challenges, we are absolutely committed to supporting the ongoing recovery journeys of our wounded, injured and sick, and their families. Our teams are working hard to adapt our services in response to the challenges presented by Coronavirus, whilst keeping our beneficiaries, colleagues, volunteers, supporters and partners safe.

We are developing resources and looking at ways we can support our beneficiaries remotely via Skype, phone and virtual events during this time.

We are closely following Government and NHS advice, and continually reviewing our plans.

With this in mind, we have taken the difficult decision not to undertake any Help for Heroes-led, face to face fundraising activity until further notice. This means that activities such as these will not be taking place during March and April:

  • ‘Face to face’ talks and presentations

  • Public collections

  • All community events, including our 40,000 Strong campaign events

We feel it is useful to remind you of NHS guidelines about the best way to protect yourself and others from infection and to prevent further spread. We strongly encourage you to follow the NHS advice which is:

  • Regularly and thoroughly wash your hands with soap and water

  • Avoid touching eyes, nose and mouth

  • Cover your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately. Please flush tissues rather than bin them, where that’s an option

The following symptoms may develop in the 14 days after exposure to someone who has coronavirus (COVID-19) infection:

  • A cough

  • Difficulty in breathing

  • A high temperature

Please stay at home if you have coronavirus symptoms.

In addition:

Please stay at home for 7 days if you have either:

  • a high temperature

  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital

Everyone should do what they can to stop coronavirus spreading (social distancing). This is particularly important for people who are:

  • aged 70 or older (regardless of medical conditions)

  • under 70 with an underlying health condition listed below (ie anyone instructed to get a flu jab as an adult each year on medical grounds):

  • chronic (long-term) respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis

  • chronic heart disease, such as heart failure

  • chronic kidney disease

  • chronic liver disease, such as hepatitis

  • chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy

  • diabetes

  • problems with your spleen – for example, sickle cell disease or if you have had your spleen removed

  • a weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy

  • being seriously overweight (a BMI of 40 or above)

  • those who are pregnant

Please visit for more information on staying at home.

It is very important that you continue to look after your physical and mental wellbeing over the coming weeks and months, especially during times of uncertainty. Mind have created a great resource called “Coronavirus and your wellbeing”:

We remain hugely grateful for your incredible support and hope to share ways that our wonderful fundraisers and volunteers can continue to support Help for Heroes over the coming weeks.