Get Support / Welfare and Financial Support / Veteran's Clinical Services

Veteran's Clinical Services

Purpose of the Veterans Clinical Service

The main purpose of the Veteran's Clinical Service is to: 

  • Establish effective working relationships with a wide range of internal and external stakeholders.

  • Liaise with the regional Personnel Recovery Unit (PRUs) regarding those who may require support during and post-service transition.

  • Reach out to serving personnel, veterans and their families, work with partner agencies, charities and other organisations.

  • Provide clinical advice and support to beneficiaries.

  • Liaise with the regional NHS building a strong relationship, scoping the potential to develop a Veterans Clinic.

  • Support the NHS to maintain patient contact, especially with those who are hard to reach.

  • Arrange and accompany beneficiaries to appointments at the Veteran War Injury Clinic in Salisbury.

  • The Veterans Nurse supports patients in managing complex treatment pathways and actively following up individual progress.

  • Liaise with other medical facilities where veterans with complex injuries are being treated. 

  • Work with a range of agencies and charities identifying any new opportunities to develop the regional services across Recovery.

  • Ensure client confidentiality meets Data Protection and Caldicott guidance requirements.

  • Advise and maintain educational opportunities with external agencies.

Our Recovery Centre/Hub

Recovery in the North

Recovery in the North

Phoenix House Recovery Centre, Catterick, is where Help for Heroes operates the majority of its recovery services from in the North.

Catterick
Recovery in the West

Recovery in the West

The Naval Service Recovery Centre at HMS Drake, Plymouth, is where Help for Heroes operates the majority of its recovery services from in the West.

West
Recovery in the South

Recovery in the South

Tedworth House Recovery Centre, Tidworth, is where Help for Heroes operates the majority of its recovery services from in the South.

Tedworth
Recovery in the East

Recovery in the East

Chavasse VC House Recovery Centre, Colchester, is where Help for Heroes operates the majority of its recovery services from in the East.

Colchester
Recovery in Wales

Recovery in Wales

From its Community Recovery office in Treforest, Pontypridd, a skilled team coordinate support nationwide to give those who have served our country a second chance at life.

Wales

Forces Connect App

The Forces Connect app has a lot of useful contact information easily accessed from dropdown menus based on your area.

 

Forces Connect App 2019

 

The current areas supported by the app are: 

  • Cambridgeshire

  • Hampshire

  • Kent and Medway

  • North Yorkshire

  • Surrey 

  • Sussex

  • More to be added soon

 

Download the app on IOS and Android by clicking one of the links below: 

iPhone - https://apps.apple.com/gb/app/forces-connect/id1447381839

Google - https://play.google.com/store/apps/details?id=uk.gov.surreycc.forcesconnect&hl=en_US

 

 

Get in touch

To find out more about the project or refer an individual for support, please email the team at getsupport@helpforheroes.org.uk or call 01980 844280 (Weekdays, 9am-5pm)

Help for Heroes supports those with injuries and illnesses attributable to their service in the British Armed Forces. No matter when or where someone served, we believe those prepared to put their lives second, deserve a second chance at life.