We hope that you are pleased with the service you’ve received from us at Help for Heroes and with any purchase you’ve made from Help for Heroes Trading, but if there’s something you’re not happy with we’d like you to tell us about it so that we can try to put things right. As a supporter or fundraiser, your opinion matters to us; your feedback may present an opportunity for change, helping us to improve and grow the Charity, so that we can continue to deliver an enduring national network of support for our wounded heroes and their families.
If you have a concern, please call 01980 840234 (Monday to Friday, 9am - 5pm), complete our online complaint form below or write to Wendy Teare, Help for Heroes Downton Office, 14 Parkers Close, Downton Business Centre, Salisbury, SP5 3RB. We will always listen and try to resolve any complaints. We will always listen and try to resolve any complaints.