David Richmond, Recovery Director
I commanded The Argylls, 5 SCOTS during OP HERRICK 8 and was seriously wounded during a Battle Group operation near Musa Qaleh. Now retired from the Army, I am Recovery Director responsible for the four national Help for Heroes’ Recovery Centres at Tidworth, Catterick, Colchester and Plymouth; the Band of Brothers and Band of Sisters; Grants; Training and Development; Welfare; Psychological Wellbeing; Health and Physical Wellbeing and Sports Recovery programmes. My roles cover all aspects of delivering and developing support for our wounded, injured and sick and their families. This involves constantly reviewing what is needed, developing our services accordingly and working closely with the MOD, other charities, the NHS and local authorities.
Frances West, Head of Welfare
I joined the Recovery Executive Team as Head of Welfare in April 2014, following a military career and more recent public sector experience. I left the army in 2008 after 21 years’ service following command of 6th Regiment RMP based in Northern Ireland and then 4th Regiment RMP headquartered in Aldershot. My transition to civilian life saw me moving into local government where I joined the senior leadership team of Purbeck District Council as Head of Legal and Democratic Services. Following a reorganisation in 2011 I took on a new role as the General Manager responsible for the Council's Public Health and Housing Services where I delivered a range of services which underpinned the Council's welfare agenda. I was also a member of the Dorset Safeguarding Adults Board.
Linda Walton, Head of Grants
I'm a qualified Chartered Management Accountant and joined Help for Heroes in the Spring of 2010. Prior to that I spent the last 10 years working with the Defence Company QinetiQ, 5 years with the Empire Test Pilot School at Boscombe Down and then a further 5 years within the Aerospace Consulting Sector at Farnborough. On reaching a significant birthday I decided to change course and seek a position with a Charity that I feel a real empathy towards and I was delighted to be asked to join Help for Heroes as a Project Accountant and then as Head of Grants. I'm hugely passionate about ensuring our grant funds get to support as many of our wounded, injured and sick Heroes as possible.
Martin Colclough, Head of Sports Recovery
I joined H4H in May 2011 having served in Army and a Junior Soldier from the age of 16, firstly in the Parachute Regiment and latterly in the Royal Army Physical Training Corps (RAPTC). During my military career I developed a keen interest in rehabilitation and paralympic sport, which led me to take a career break as the Senior Paralympic Performance Manager at UK Athletics during 2006/7. In 2008 I helped establish the MOD's Battle Back Programme at Headley Court, a founding partner of which was H4H. My role in the Charity as Head of Sports Recovery is to maintain our position as the leading provider of adaptive sport and adventurous training opportunities, through the Battle Back programme, to wounded, injured and sick personnel to help maintain an active and independent lifestyle, participate in competitive sport and through the delivery of vocational training courses. Much of this work involves exploiting existing opportunities and developing innovative programs with key partners such as the British Paralympic Association and National Governing Bodies for sport.
Vanessa Lewis, Head of Psychological Wellbeing
I am a Psychologist who has worked in private, public and third sector settings but have a specialism and passion for working with military, ex-military personnel and their families. My military experience includes working as part of the Mental Health Team at the MoD’s Rehabilitation Centre ‘Headley Court’, ‘Combat Stress’ and ‘Walking with the Wounded’. At Help for Heroes, I ensure that we deliver the best and most relevant psychological wellbeing support and guidance for those who need it. My work with Help for Heroes has incorporated delivering mental health workshops for those coming through the centres, family members and the staff themselves. My role is integral to the development and implementation of the new Hidden Wounds Psychological Support Programme.
Hayley Humble, Head of Health and Physical Wellbeing
After graduating with a First Class Honours in Sports Injury Rehabilitation, I worked in various fields of physical fitness and rehabilitation, from the sedentary to international elite sports professionals, before specialising in the rehabilitation of battlefield injuries working for the MOD at DMRC Headley Court. My role at Help for Heroes is to develop and deliver health and physical wellbeing support to the serving and veteran wounded, injured and sick and their families as part of an integrated, holistic programme. Fuelled by my passion in this area, the programmes will incorporate maintaining healthy lifestyles by providing tools in the form of appropriate complementary and alternative activities that aim to improve physical fitness through relaxation, yoga, mindfulness, nutrition, weight management and holistic healthy living. The key is to embed healthy living as part of the H4H culture and ethos by educating, inspiring and introducing the wounded, injured and sick and their families to new concepts and ideas which they can incorporate into their own lives in order to maintain optimal health, not just for now but for the future.
Susan Turnbull, Head of Training, Development and Employment
I have worked within the HR arena for over 30 year and am a Fellow of CIPD. I have been fortunate to work for companies such as John Lewis, British Waterways, Virgin, Viacom and Carphone Warehouse, where I was Group HR Director. I ran my own HR consultancy practice for 13 years and was the CEO for Glotel PLC - a recruitment agency. I recently joined the Recovery team as the Head of Training, Development and Employment. I have a great role - probably the most satisfying of my career. My team work with our customers ( the blokes and their families) to develop a purposeful life - which can be into paid, unpaid, voluntary or a passion driven career. At the heart of what we deliver is the Pathfinder Programme a range of services to help our customers realise their career goals. Who could have a better job!
Ollie Metcalfe, Band of Brothers' Manager
Having trained at the Royal Welsh College of Music and Drama and living and working as an actress in London, I was lucky enough to join Help for Heroes in the summer of 2010 as part of the Challenges and Events team. I have now been managing the Band of Brothers since 2011. I am hugely passionate about making a difference to the lives of the wounded, injured and sick and their family members and feel incredibly privileged to be able to work with these inspirational men and women in such a fantastic organisation.
Ali Richmond, Band of Sisters' Manager
I started working at Help for Heroes in February 2011, when I was lucky to start up the Band of Sisters. It has been a real honour offering fellowship to the families of the wounded, injured and sick. This is something that I am passionate about due to my husband being wounded in Afghanistan in June 2008.
Before my husband's medical discharge in 2012 I had been an army wife since 1992, living in many different houses and locations around the world. I can honestly say that this has been the busiest, most frustrating, but most rewarding job I could wish for.
TEDWORTH HOUSE, TIDWORTH
Giles Woodhouse, Recovery Centre Manager
After a few years as a professional archaeologist in the Midlands trying to become the next Indiana Jones, I joined the Staffords which became 3 Mercian (Staffords) in 2007. During a 19 year career I served in Northern Ireland, Germany, Hong Kong, Cyprus, Kosovo, Iraq and Afghanistan and was privileged to command the Battalion on operations on Operation HERRICK 14. Running Tedworth House Recovery Centre for Help for Heroes has given me a wonderful opportunity to continue supporting our deserving servicemen, veterans and their families. Outside work, when not supporting my wife running the Royal Oak Hotel in Bere Regis, I try to indulge my passion for archaeology and be outdoors at every opportunity.
PHOENIX HOUSE, CATTERICK
Mo Usman, Recovery Centre Manager
I have an Armed Forces background with several tours to Northern Ireland, Iraq, Russia-Georgia, and was lucky to benefit from the exotic side of military postings to Malaysia, Australia and short stints to the Ascension Islands, Indonesia and Gibraltar. I have worked in a variety of employments including intelligence, logistics, training and planning fields. I left the forces early, helped set up a small Luxury hotel in the Yorkshire dales – the Burgoyne. In November 2010 I was selected to head up a project to develop the Interim Recovery Centre in Catterick. My appointment as General Manager allows me the privilege of leading a dynamic, focused team to provide support to our wounded, injured, sick, veterans and families. I see our role as not changing the world but supporting those whose world has changed.
CHAVASSE VC, COLCHESTER
Steve Schollar, Recovery Centre Manager
After 32 rewarding years in the RAF’s Personnel Support Branch, serving around the UK, in Germany, Israel, the South Atlantic and the Middle East, I joined Help for Heroes in March 2012. I count myself extremely fortunate to work for Help for Heroes as the general manager of the first purpose-built Recovery Centre which provides a haven for the ‘blokes’ as they recover from the many challenges life has dealt them. In partnership with the ARC, and with the outstanding support of my team and the people of East Anglia, we have put together a comprehensive and exciting programme to complement the blokes’ own preparations for the future.
NAVAL SERVICE RECOVERY CENTRE, PLYMOUTH
Jock Easton, Recovery Centre Manager
Following a rewarding career in the Royal Navy, operating across the world’s oceans, specialising in recreation, adventure and warfare, my final appointment, as First Lieutenant in Devonport Naval Base, gave me a tremendous opportunity to be instrumental in establishing the Recovery Pathway here in Plymouth. Taking on the role of Naval Service Recovery Pathway project officer meant engaging across Help for Heroes to deliver the fantastic Plymouth Recovery Centre facilities of Parker VC and Endeavour Building. As General Manager of the Recovery Centre, I feel incredibly proud that we are able to offer a first class service and an excellent oasis of recovery support for our wounded, injured and sick in the south west of England. I see Plymouth RC taking full advantage of its terrific geographic location to become a unique focal centre for water sports activities, and a centre of excellence for Paralympic training modules.