When organising your own Help for Heroes fundraiser, no matter how big or small there are many things you need to think about, from getting the right event insurance to having somewhere to put your money.
At Help for Heroes we want this process to be as simple and stress-free as possible so we have tried to answer all those key questions. We have put together a simple list of frequently asked questions which look at how to organise a charity fundraiser.
Can you help with corporate sponsorship?
Help for Heroes has been very fortunate to work with some large and well-known brands and companies, we are hugely grateful to them for the support they show us and the money they bring in; to respect this partnership we do not give out corporate contacts.
Can you publicise my event?
Telling as many people as possible about what you are doing is key to making it a huge success although Help for Heroes cannot publicise the event we do recommend a few actions. Put up flyers and posters, contact your local paper and radio station let them know what you are doing also check if they have a listings section online and add your event, also check if there are any other local listings you can post your event on.
The Help for Heroes national events page is able to feature your plans if you choose this option when you register your event on our registration form. Unfortunately we cannot send information about your event to our mailing list.
We can also help with social media, we have a twitter account, if you tweet us using @helpforheroes about your event we will try and retweet to our followers. Unfortunately we cannot guarantee retweets. You can also post on our Facebook page.
Can you help fund my event?
While we are so grateful that you have decided to fundraise for us, unfortunately we cannot help you pay for your event. All money raised in support of Help for Heroes in allocated and spent to help our wounded injured and sick Service personnel and veterans. We therefore cannot use any of the money we recieve to pay for events.
How do I organise a public collection?
We request that you don’t collect money door to door, but if you would like to do a collection in public places, you will need to possess a certificate of authority from Help for Heroes and you must get a licence from your local authority (you can find details about this on your Local Authority’s website).
If there is still something we have not answered, we have a team of events administrators who are very happy to answer all your questions. Please send your email enquiries to email@example.com
How do I get buckets and tins?
Once you have registered your event you can get free tins and buckets, simply call the Supporter Merchandise Team with your event ID number on 01725 514169.
Can I use the H4H logo?
Yes, if you would like to use our logo in any marketing material please fill in our logo request form here. If you have any questions you can email firstname.lastname@example.org. You can also request other marketing material including the stretcherbearers but these must be used in conjunction with the logo.
Unfortunately you cannot use the Help for Heroes Bears.
Once you have got the logo please email your designs to email@example.com so they can be approved by our Design Team.
You would be unable to use the logo on items that are to be sold without approval from our Brand Partnerships Team.
Finally, please do not take our logo straight from the internet; we have a special logo for our amazing supporters.
Can I get free merchandise?
Help for Heroes set up H4H Trading to help cover the Charity costs; selling our branded merchandise, like the rugby shirts, t-shirts, stationary etc. meaning as much of your hard earned donations as possible go to the cause.
Due to this we do not give away anything for free, but if you would like to sell Help for Heroes merchandise at your fundraiser we can provide you with stock.
We have put together the Help for Heroes Shop in a Box. These different sized boxes allow you to sell our best merchandise on a sale or return basis.
To find out more or order your Shop in a Box call the Supporter Merchandise Team on 01725 514169, they will help determine the right sized box for your event and arrange for it to be sent to you.
Then all you need to do is sell the goods and return what is left after your fundraiser.
We can send out wristbands free of charge, we recommend a donation of £2 for the large one and £1 for the smaller one.
Can I produce a song/poem/video for Help for Heroes?
You are more than welcome to get creative for H4H, but you MUST register it as a fundraiser so our team can make sure it is suitable and that we can advise on any criteria or guidelines that need to be met.
Help for Heroes has never released a single, approached artists or record companies – rather, these people have chosen to fundraise in support of Help for Heroes and we’ve been grateful recipients. Therefore, we are really not in a position to help (unsigned) artists get their music heard/published and do not have the expertise to provide advice.
Similarly we do not have the means to publish or share books or poems, but we are extremely grateful to all those who choose to share their work with us.
Can someone from Help for Heroes attend my event?
We have an incredible network of volunteer regional and county coordinators. They can help with things like cheque presentations, stalls and speaking about the work Help for Heroes does. Unfortunately we cannot guarantee they can go to every event but if you contact the National Coordinator team on 01980 846459 they will try to help.
What insurance do I need for my event?
You may need to take out event insurance and public liability insurance. An event insurance company would be able to advise you on the right level of cover required to suit your plans.
The different types include:
• Public Liability cover
• Event Cancellation Insurance
• Travel or Health Insurance
• Cover to meet any contractual conditions
• Damage to property owned, hired or borrowed
If the fundraising is by a group of people attached to a firm the company’s insurers may consider providing some cover for a staff or customer charitable event.
Can you organise for a celebrity to come to my event?
Having a celebrity at your fundraiser should raise the profile, but unfortunately Help for Heroes cannot organise anyone famous. If you would like to invite a celebrity we recommend you find their agent and invite them that way.
Can you organise a soldier to come to my event?
Having military personnel at your fundraiser can also be a big boost, but unfortunately Help for Heroes cannot organise a serving soldier to come along. We recommend you contact your nearest garrison or TA or Reserves recruitment office and ask them about having soldiers at your event. Also please be aware if you are organising any media coverage, a serving soldier cannot do any interviews without MOD media clearance, and this takes anywhere between 4-6 weeks. If you have any further questions please email firstname.lastname@example.org
What if I want to have a raffle or competition
If you are planning a lottery (such as a raffle, tombola or sweepstake), you should be aware that there are strict laws and rules about what you can do. For those of you in England, Wales or Scotland, the Gambling Commission publishes useful guidance about these at www.gamblingcommission.gov.uk. The Northern Ireland Council for Voluntary Action publishes guidance for Northern Ireland at www.nicva.org.
You can find out more about lotteries, raffles and prize draws in our lottery licence document.
What should I do with the money at my fundraiser?
We recommend you purchase a lockable box so if you are running a stall or taking donations you can store the cash in a secure location.
At larger functions, handling the money is a full-time job for one of the organising team. It is good practice for two people to be present whenever cash is handled and, wherever possible, the money should be counted/verified by both people. Everybody should be conscious of security and the possibility of theft of cash.
We recommend having a receipt book for your own records and to give receipts to people who require them (for a donation, for example), books can be bought form most stationary shops, and finally don’t forget to get plenty of money bags from the bank for all the coins and notes.
I am under eighteen and want to organise a fundraiser, is this possible?
Yes, Help for Heroes welcomes all fundraisers no matter what their age. If you are under eighteen or have people involved in the organisation that are please make sure they have permission from their parent or guardian, and are supervised by a responsible adult.
To register your fundraising plans, a parent or guardian would need to complete the form on your behalf.
Children should never approach strangers about fundraising. It is illegal for children under 16 years of age to participate in public collections. Never leave your children unsupervised during an event or fundraising activity
If you have any questions not listed above, please feel free to give us a call on 01980 846459, we would love to hear from you!