Charity bodies that we work with
Help for Heroes has agreed to adhere to a strict set of codes and a fundraising promise committing us to treat the public with respect, fairness, honesty and clarity in all our money raising activities.
H4H is a charity registered in with the Charities Commission in England and Wales and our registration number is 1120920. The Charities Commission in England and Wales is the lead regulator for Help for Heroes. The charity is applying for registration as a cross-border charity in Scotland.
H4H is an executive member of COBSEO, an association of charities who work together to ensure that comprehensive care and support is offered to Servicemen, women and veterans.
Donate with peace of mind
Look out for our logo
Anything officially collecting for Help for Heroes uses the Help for Heroes logo with a medal on the side. We don’t ever use a different name or logo when we are collecting to support our wounded.
We ask all of our fundraisers to register their event or challenge. If you want to make sure that an event is registered with the charity, ask for the event registration number and phone the volunteers who answer our general enquiries line on 01980 846 459 (Mon – Fri, 9am to 5pm). They will be able to check that it is legitimate, registered fundraising. All registered fundraisers have to give their registration number if asked.
All of our Charity boxes are registered to a set location and are sealed.
We have amazing regional volunteers around the country who have a database of regional collections and events. You can contact them if you have any query about local fundraising and they will be able to help.
If you have any query about fundraising, please contact us on 01980 846459
As a charity, Help for Heroes is dependent on and incredibly grateful for your generous donation.
In compliance with legal and best practice regulations set by the Charity Commission, the Institute of Fundraising and the Fundraising Standards Board, all donations we receive (including registration fees for challenge participation) are treated as irrevocable gifts and, as such, are non-refundable.
However, if you suspect your credit card has been used incorrectly, or you have any other issue that you would like to discuss, please contact our Donations team as soon as possible on 01725 514130 (Monday to Friday, 9am to 5pm) or by emailing: firstname.lastname@example.org
Please note, donations made by direct debit are covered by the Direct Debit guarantee.