Help for Heroes now offers commission free fundraising online. We are delighted to announce that Bmycharity has joined our team and we very much hope that you will use our new service to raise money to help our heroes.

Want to join us in raising money to provide direct, practical support to the wounded? Now you can set up a sponsorship site online for free! Our new commission free donations site means you can set up a fund raising page, go off and do your bit to raise money and all of it, plus Gift Aid, will go to H4H. No commission lost, no administrative costs to come out of your donations, just a great deal of money to the blokes and that is what it is all about; that must be good.

What do I need to do?
Nothing, please just stay with Bmycharity and we will do the rest. The service will continue as before and the new partnership will offer the service to all its existing customers. We will not be withdrawing the service as previously announced and all pages and accounts remain live.

What do I do if I have already signed up with another charity giving organisation?
It's up to you, it’s your choice but we would love it if you came back to Bmycharity to ensure that every penny you raise goes to the cause you support!

What about the data, are my details safe and will H4H be hitting me with special offers and begging letters?
No, H4H will not. The data that the new partnership has will be respected as before.

What about other charities, will the service continue or is this just for H4H?
The service will continue with all charities who are existing Bmycharity clients in exactly the same way as before. Bmycharity and H4H will honour the terms of existing Bmycharity contracts.

I am a charity and would like to be registered with Bmycharity.
That’s fine, we would like to sign you up but ask that you give us a few days to let the dust settle so we can handle all the enquires from existing customers first. If you register your interest through the Bmycharity website we can get back to you.

Are you committed to 0% commission?
Yes, we share the belief that charity fundraising should be commission-free but we are not criticising others who charge - in fact we hope they'll follow our example.

How can you finance and invest in the service when Bmycharity recently failed to raise investment?
By coupling Bmycharity's lean, low cost business with H4H's technical resources and relationships with banks and corporate partners, we're able to cover the costs of providing the service to the charity sector commission-free. H4H's trading company and technology partners will invest in developing the service to remain at the cutting edge of online fundraising innovation.

Is a charity allowed to run a service like this?
BmyHero will be owned by Help for Heroes Trading Co Ltd, a wholly owned trading subsidiary of Help for Heroes. The profits from Help for Heroes Trading are used to cover all the administrative costs of both the charity and the trading company.

Chief Executive of Bmycharity, Ben Brabyn says "Over the last 10 years Bmycharity has helped more than 60,000 people raise over £28 million for UK charities. To widespread acclaim, we announced that we were dropping all commission charges last October and donation totals and average values have soared since. However, with a team of only two staff and no external financial backers we were unable to meet demand and reluctantly announced the withdrawal of our service last week. As former Royal Marines, Matt Cooper and I were delighted when Help for Heroes invited us to join forces with them to keep online fundraising commission-free for charities."

Help for Heroes Chief Executive Bryn Parry says “ At H4H, we do everything we can to ensure that every penny we receive goes to the cause and so we want to be sure that Bmycharity can continue to offer their free service to the charity sector. We felt that our supporters should continue to have a choice and are delighted to be able to partner Bmycharity in their fund raising efforts. We admire the ethos of Bmycharity and feel that we are natural partners. We are delighted and hope that our supporters will be as well.”

Thank you all for you continued support and we very much hope that you will come back to our commission free service.